Services

Creation / Receipt	Final Disposition
Records, Information and Knowledge creation / receipt services include development and implementation of: File Management Plans Forms Management Taxonomy Development Indexing, and Abstracting Classification Development Policies and Procedures Needs Assessments Business Process Analysis Workflow Analysis Customized Training	Records, Information and Knowledge final disposition include development and implementation of: Records Destruction Programs Archival Program Development Identification of Records Eligible for Destruction Policies and Procedures Needs Assessments Business Process Analysis Workflow Analysis Customized Training
Active Use and Maintenance	Other Services
Records, Information and Knowledge active use and maintenance include development and implementation of: Inventories Program Development Records Retention Schedule Disaster Preparedness Plans Disaster Recovery and Business Continuity Plans Vital Records Program Policies and Procedures Needs Assessments Business Process Analysis Workflow Analysis Customized Training	Other methods of improving records and information management offered are: Auditing Litigation / Acquisition and Merger Support Records Management Help Desk Business Research Competitive Intelligence Request for Proposal Development Technology Evaluations and Review Policies and Procedures Needs Assessments Business Process Analysis Workflow Analysis Customized Training
Inactive Use and Maintenance
Records, Information and Knowledge inactive use and maintenance include development and implementation of: Inventories Program Development Storage Evaluations Policies and Procedures Needs Assessments Business Process Analysis Workflow Analysis Customized Training Record Tracking /locator Systems